How do I cancel a subscription?
Installment plans are not subscriptions. An installment plan is an agreement to pay for a full year’s membership split over several months. As stated in the terms and conditions upon purchase, installment agreements cannot be canceled.[/highlight]
To cancel a monthly or yearly subscription:
- Click Account Info / My Account (top right)
- In the sidebar under Purchases, click Memberships & Subscriptions
- Click the View button for the subscription you want to cancel
- Click the Cancel button
You will have access to the product until your subscription’s expiration date is reached.